|
All orders are processed Monday thru Friday within 24 hours of receipt.
Local delivery and nationwide shipping is available.
Please check your delivery/shipping information when placing your order. Baskets By Design will not be responsible for delays in delivery due to incorrect information supplied by the customer.
Local Delivery:
- Baskets By Design provides local delivery 5 days a week.
- Weekend delivery is often available upon request.
- Deliveries are made between the hours of 9am and 5pm.
- All efforts are made to deliver your gift on the first attempt. If the recipient is not home, our drivers assess all delivery possibilities. The order may be left at the door, if it appears safe, or left with a neighbor. In any event, an information tag will be left on the door. For business deliveries, if the business is closed, the order may be left with a nearby business and a tag on the recipient's door. If redelivery is necessary, a re-delivery fee of $10 will be charged.
- Delivery fees are "per address", not "per gift"
Local delivery destinations and fees:
| Aptos |
$25 |
| Aromas |
$20 |
| Campbell |
$15 |
| Capitola |
$25 |
| Coyote |
$15 |
| Cupertino |
$20 |
| Freedom |
$20 |
| Gilroy |
$10 |
| Hollister |
$15 |
| Los Gatos |
$15 |
| Milpitas |
$20 |
| Morgan Hill |
$10 |
| Mountain View |
$25 |
| Prunedale |
$20 |
| San Jose |
$15 |
| San Juan Bautista |
$20 |
| Santa Clara |
$20 |
| Saratoga |
$20 |
| Soquel |
$25 |
| Sunnyvale |
$20 |
| Watsonville |
$20 |
Hospital Deliveries: When placing your order for delivery to a hospital patient, hospital worker, or doctor, please be sure to include information regarding department, wing, and room number in the Special Instructions portion of the order form.
Business Deliveries: When placing your order for delivery to a business, please be sure to note the business name, suite number, and department when applicable.
Hotel Deliveries: When placing your order for delivery to a hotel, please note arrival and departure dates as well as Room Number.
Gated Community Deliveries: When placing your order for delivery to a gated home or apartment community, please include instructions for entry through the gates such as access code or password.
Shipping
- Baskets By Design ships nationwide, 5 days a week by UPS Ground services.
- All baskets are wrapped in protective material and shipped in sturdy, reinforced boxes to ensure safe delivery.
- Expedited shipping by UPS Next Day Air, 2nd Day Air, and 3 Day Select is available upon request. Additional shipping charges will apply.
- UPS Ground delivery takes an estimate 2 - 7 business days. UPS Ground delivery dates are estimated and not guaranteed by UPS and therefore not guaranteed by Baskets By Design.
- Any UPS fees incurred due to incorrect shipping information supplied by the customer will be charged to the customer in addition to normal shipping charges. Please be sure your information is accurate when placing your order. Please notify us by phone as soon as any errors are noticed on your part before shipment leaves our facility.
- Shipping of gourmet products in summer months requires ice packs to ensure fresh delivery and is an additional $5 charge. Expedited shipping may be necessary to the Mid-West & East Coast due to heat.
- We cannot ship by UPS to PO Boxes. PO Box shipments will go through the US Post Office. Rate quotes and delivery dates available upon request.
- LOCAL SHIPPING - Most Northern California deliveries are within a next day delivery range by UPS ground.
UPS Ground Estimated Transit Times
| West Coast |
Up to 3 business days |
| Mid-West |
3 - 5 business days |
| East Coast |
5 - 7 business days |
UPS Ground Rate Shipping Charges (Per Basket)
| Gift Basket Price |
Ground Shipping Charge |
| Up to $34.99 |
$9.95 |
| $35 - $49.99 |
$11.95 |
| $50 - $74.99 |
$14.95 |
| $75 - $99.99 |
$18.95 |
| $100 - $149.99 |
$22.95 |
| $150 & up |
Call for rate quote |
|